Thailand’s mobile operators have been told to stop dragging their feet in moving away from per-minute billing and likely will have six to 12 months to make the shift to per-second charging. The country’s leading operators – AIS, dtac, True …
German carrier Deutsche Telekom has extended its billing capabilities though a partnership with mobile payments and analytics company Bango that will widen access to direct operator billing for app store purchases.
UK carrier EE this week enabled its own flavour of NFC, dubbed Cash on Tap, for London’s bus network, allowing customers to use their phone in lieu of an Oyster card or contactless debit card. Users will need an EE handset and an NFC-capable SIM.
Swedish vendor Ericsson on Tuesday agreed to acquire US-based MetraTech, a provider of metadata-based billing, commerce and settlement tools. Financial details were not disclosed but the acquisition is not telecom specific. Ericsson said MetraTech’s billing suite is adaptable to multiple business models and industries, extending the company’s presence into other key markets, including transport and utilities.
Hutchison Whampoa’s 3 group has successfully integrated Google Play direct carrier billing into the network of its Austrian subsidiary, 3 Austria. The company has already rolled out the system in Sweden, Ireland and Hong Kong, allowing apps and other digital goods such as books, music, games as well as the music streaming service Music All Access to be paid for via the mobile bill.
‘Agility’, a word used to gauge a company’s ability to respond to the market with flexibility, has become the operator watchword of 2014. It highlights the dawn of an era when operators require not only real-time visibility of their customer’s activity but also the ability to react in real-time to succeed.
An operator’s approach to BSS (business support systems) – including billing, charging and policy – can determine how easy or challenging it is to respond to the market and maximise revenue opportunities. In a recent survey of over 100 operators by Telecoms.com Intelligence, 85 per cent acknowledged that market conditions require increasingly agile BSS systems enabling operators to provide service diversity and faster time to market.
The majority of operators have not yet made the call on whether to migrate their BSS environment to the cloud. More than a third have decided against the movement and less than 20 per cent have actually put initiatives in place to accomplish such a shift. The findings of the Telecoms.com Industry Survey 2014 sought to establish which elements of the BSS environment are being addressed with the most urgency along with how and where operators are looking to the cloud to enhance their performance.
Respondents to the Telecoms.com Industry Survey 2014 reaffirmed the previous year’s enthusiasm for the idea of partnership between OTT players and operators, with 92 per cent believing there is value in such collaboration. But this year the key benefits were pinpointed as improved customer retention and a competitive advantage.