UK operators to cap stolen mobile bills

Under a “voluntary agreement”, five mobile players in the UK – EE, O2, 3, Virgin Media and Vodafone – will introduce protection measures for consumers from huge bills run-up on stolen mobiles, following government action. This “will protect around 27 …

The post UK operators to cap stolen mobile bills appeared first on Mobile World Live.

UK operators to cap stolen mobile bills

Under a “voluntary agreement”, five mobile players in the UK – EE, O2, 3, Virgin Media and Vodafone – will introduce protection measures for consumers from huge bills run-up on stolen mobiles, following government action. This “will protect around 27 …

The post UK operators to cap stolen mobile bills appeared first on Mobile World Live.

Ofcom report hails O2, RootMetrics crowns EE

Ofcom has published a report on customer satisfaction levels in mobile, broadband, pay TV and landline services. Compared to previous years, the report showed steady level of satisfaction in mobile with O2 topping the table in the mobile service provider stakes. Meanwhile RootMetrics put EE on top in London.