Operators ignoring the opportunity to charge for better quality – survey

While mobile operators have been battling to provide the widest coverage and fastest networks, most have ignored the opportunity to charge customers more for improved quality of service, according to a survey by Hot Telecom. The consumer survey, commissioned by …

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Singtel aims to become the ‘omnipresent’ operator

LIVE FROM AMDOCS ASIA-PACIFIC BUSINESS SUMMIT, SINGAPORE: Operator Singtel has been on a long journey to transform its approach to customer service and link all platforms in real time, but it’s been a daunting task given the number of systems …

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Amdocs announces banking solution for emerging markets, nabs Indian deal

Amdocs has unveiled a solution it claims enables operators and other players to offer affordable banking services, as well as announcing the first customer to adopt it. Working with local firm Triotech, Amdocs is delivering its solution to a partnership …

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Telefónica Argentina hires Amdocs for BSS transformation

Telefónica Argentina and Amdocs have announced an extension to their existing partnership. Amdocs, the BSS specialist, will assume responsibility for a wider array of BSS services transformation for the telco, including billing and ordering, and legacy systems integration. Telefónica Argentina has previously collaborated with Amdocs, with transformation of BSS undertaken on the carrier’s wireless and […]

Amdocs NFV orchestrator aims to clear up virtual mess

Amdocs has launched Network Cloud Service Orchestrator, which is designed to help service providers with operations and process management for NFV and software defined networking (SDN) solutions.

Dropped calls and data sessions up 121 per cent says Amdocs

The proportion of data traffic passing over cellular networks has grown to 98 per cent, leaving mobile operators struggling to cope soaring dropped call and data session rates, according to a study published today.

Security issues put carriers off BSS in the cloud

The majority of operators have not yet made the call on whether to migrate their BSS environment to the cloud. More than a third have decided against the movement and less than 20 per cent have actually put initiatives in place to accomplish such a shift. The findings of the Telecoms.com Industry Survey 2014 sought to establish which elements of the BSS environment are being addressed with the most urgency along with how and where operators are looking to the cloud to enhance their performance.